We have compiled a list of the following organisations who may be able to help you or your family if you are in crisis. These are in alphabetical order to make your search a little easier.

Adoption UK 

For every adoptive family. 

Phone: Helpline – 0300 666 0006 (Mon to Thur 10.00am – 2.30pm and Fri 10.00am – 12.30pm) 

Aspens  

Live Chat via our website available for Parents and Carers living with ASC, ADHD or associated traits or Characteristics. (Mon 9.30am -11.30am and Fri 12.00pm-2.00pm) 

Or book a family support virtual clinic (30 min session) by emailing familysupport@aspens.org.uk 

Carers Support West Sussex  

For family and friend carers. 

Phone: 0300 028 888 (Mon-Fri 9am-5pm (Wed extended till 7pm and Sat 10am-12pm) 

Cerebra 

Working wonders for children with brain conditions 

Phone: 01267 244 200 

Challenging Behaviour Foundation 

Offer information about challenging behaviour to anyone who provides unpaid support to a child, young person or adult with a severe learning disability. 

Phone: 0300 666 0126 (Mon-Thur 9am-5pm, Fri 9am-3pm) or Email: support@thecbf.org.uk  

Childline 

Chat online: (7 days, 9am – midnight) 

Phone: 0800 1111 (Free call – 7 days, 9am – midnight) 

Citizens Advice West Sussex  

Webchat and email help service 

Phone: Adviceline – 0344 477 1171 (Mon to Fri 9am-4.30pm) 

Contact 

The charity for families with disabled children. 

Phone: Helpline – 0808 808 3555  

Including an extremely helpful common benefits questions section 

Gingerbread 

The Charity supporting single parent families to live secure, happy and fulfilling lives. 

For general support click here

For professional advice or immediate support: 

Phone: 0808 802 0925 (free call – weekdays during office hours) 

Mencap 

The voice of learning disability. 

Mencap’s online community

A safe and supportive place to meet others, ask questions about learning disability, share experiences and offer support

Phone: Learning Disability Helpline – 0808 808 1111 (Mon to Fri 9am – 3pm) 

Mind Ed

A useful resource for families, this is a free educational resource on children and young people’s mental health

Mind UK  

For better mental health 

Phone: Infoline – 0300 123 3393 or Text: 86463 

My Sister’s House Women’s Centre  

We provide a range of support needs to women from all backgrounds facing all kinds of issues. 

 Phone: 01243 697800 

National Autistic Society 

Phone: Autism Helpline – 0808 800 4104 (Mon to Thur 10am-4pm and Fri 9am-3pm)  

NOFAS UK 

Dedicated to supporting people affected by Foetal Alcohol Spectrum Disorders (FASD), their families and communities. 

Phone: Helpline – 020 8458 5951.  

If you are unable to get through and need an urgent response, please call 07920 747 560  

email: help@nofas-uk.org 

Reaching Families 

We empower, inform and support parents and families of children and young people with special educational needs and disabilities in West Sussex 

Phone: 01903 366360  

Refuge 

Refuge supports women, children & men experiencing domestic violence with a range of services. 

Their national domestic abuse helpline can be contacted here

Phone: National Domestic Abuse hotline – 0808 2000 247 (24 hours, 7 days) 

Safe in Sussex 

Providing help and support for people affected by domestic abuse in West Sussex 

Phone: 0330 333 7416 (Mon to Fri 9.30am-4.30pm) 

Samaritans 

Phone: 116 123 (Free call – 24 hours, 7 days a week) 

The Trussell Trust 

If you cannot afford food, please contact your local food bank by clicking on the above link. Alternatively, contact The Trussell Trust – 01722 580 180 (central number)

Together for Short Lives  

Making a lifetime of difference for seriously ill children. 

Phone: Helpline – 0808 8088 100 

Unique Charity 

Understanding Rare Chromosome and Gene disorders 

Phone: Helpline – 01883 723356 

West Sussex County Council Community Hub 

For local support – especially for those classed as vulnerable (in relation to COVID-19) 

West Sussex Community Support Helpline – Phone033 022 27980 (Lines are open 8.00am – 8.00pm) 

West Sussex Local Offer

The West Sussex Local Offer helps you find information about local services, support and events for children and young people aged 0 – 25 years who have special educational needs or disabilities (SEND).

West Sussex County Council 

Find the latest information and advice about Coronavirus and the status of WSCC’s serivces in West Sussex.   

West Sussex Local (District and Borough) Councils

Full list of contact details for West Sussex councils

Adur and Worthing 

  • Email: helppoint@adur-worthing.gov.uk 
  • Phone: 01273 263000 

Arun 

  • Email: info@arun.gov.uk 
  • Phone: 01903 737500 

Chichester

  • Email: contact@chichester.gov.uk 
  • Phone: 01243 785166 

Crawley 

  • Email: comments@crawley.gov.uk 
  • Phone: 01293 438000 

Horsham 

  • Email: yoursay@horsham.gov.uk 
  • Phone: 01403 215100 

Mid Sussex 

  • Email: enquiries@midsussex.gov.uk 
  • Phone: 01444 458166 

West Sussex Mental Healthline  

We provide a 24 hour telephone support and information to anyone experiencing mental health problems such as stress, anxiety and depression. 

Phone: 0300 5000 101 (24hrs, 7 days) 

Wellchild

 “Being part of the WellChild family tree helps immensely. Being able to talk to other parents any time of the day & for them to understand exactly what you are going through is priceless” – Victoria, Jack’s mum.

https://www.wellchild.org.uk/supporting-you/connecting-families/join-the-wellchild-family-tree/

Support from the ‘Wellchild’ organisation had increased greatly since the begining of lock-down for families with specific needs.

Young Minds UK  

We’re the UK’s leading charity fighting for children and young people’s mental health. 

Phone: Parents Helpline – 0808 802 5544 (Monday to Friday 9.30am – 4pm, free for mobiles and landlines) 

Are you a young person in crisis and need urgent help? Then text YM to 85258 (free 24/7 support)